Kirby House
Introduction
Kirby House, a historic restaurant located in Grand Haven, Michigan, is a staple in the local community. This charming venue has been a local favorite for years, known not only for its delightful dining experiences but also for its role as a cultural landmark. While Kirby House is steeped in history, it’s also a place of innovation, always looking for new ways to enhance its offerings and delight its guests. The answer: the social district + Pourter.
Challenge
Kirby House was looking to diversify its revenue streams and explore new ways to engage with the community, particularly within the social district scene. Kirby House felt that this was an opportunity to expand their service beyond the walls of the restaurant and connect with customers in a new and engaging way.
Solution
They partnered with Pourter, which offered the perfect solution with units that were not only the right size but also equipped to deliver quality service to customers. This collaboration allowed Kirby House to expand into the social district, offering its patrons a convenient and unique way to enjoy their favorite drinks. Plus, the local connection made it a partnership ideal for both parties.
Result
This new setup quickly became a hit, drawing in crowds eager to enjoy their favorite beverages in a lively outdoor setting. Since acquiring their Pourter unit, Kirby House has experienced a significant 25% increase in revenue year over year. According to Tim Riley, the General Manager at Kirby House, “We were able to get the right products that were right for what our guests wanted!” The mobile unit not only draws in more customers but is also enjoyed by staff, who love working in the unit. To hear more about Kirby House, check out their testimonial here!
Conclusion
The Pourter unit has proven to be a win-win for Kirby House, averaging $2,200-$4,000 in additional revenue per weekend. It offers a better experience for both staff and customers, thanks to its thoughtful interior design, which also meets all local health department standards. The partnership with Pourter has allowed Kirby House to successfully navigate expanding into new service areas, benefiting from increased customer satisfaction and streamlined operations.
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